Terms of service

Welcome to Sibooky! These Terms of Service govern your use of our website and the purchase of our digital products. By accessing our website or purchasing from us, you agree to the terms outlined below. Please read them carefully before placing an order.

1. General Information

Sibooky is an online store specializing in digital crochet patterns, PDF guides, and related instructional materials designed to help customers enjoy and improve their crochet skills.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Sibooky. The terms "you" and "your" refer to customers and visitors to our website.

2. Digital Products

All products sold through Sibooky are digital products delivered electronically.

Our products may include:

  • Downloadable crochet pattern PDF guides.

  • Step-by-step crochet instructions.

  • Process photographs and visual guides.

  • Links to instructional videos, where included in the product description.

Important: You are purchasing a digital pattern or instructional guide, not a finished crochet item or physical product.

No physical products will be shipped to your address.

3. Orders and Payments

By placing an order through our website, you confirm that:

  • The information you provide is accurate and complete.

  • You are authorized to use the payment method provided.

  • You understand that the product is digital and delivered electronically.

All prices are displayed in the currency indicated at checkout. We reserve the right to change product prices or discontinue products at any time without prior notice.

Orders are subject to successful payment confirmation.

4. Digital Delivery

After your payment has been successfully processed, you will receive access to your purchased digital product.

Depending on the product and checkout process, delivery may be provided through:

  • An instant download link on the confirmation page.

  • An email containing your download link.

  • Another electronic delivery method provided by our store.

Please ensure that your email address is correct when placing an order.

If you do not receive your download link, please check your spam or junk folder before contacting us.

5. Refund and Cancellation Policy

Due to the digital nature of our products, all sales are generally final once the digital product has been delivered or made available for download.

We do not normally accept returns, exchanges, or cancellations for digital downloads.

However, we understand that technical issues can happen. If:

  • You experience problems downloading your purchased product.

  • You receive an incorrect or corrupted file.

  • The file is significantly different from the product description.

Please contact us so we can investigate the issue and provide an appropriate solution.

Nothing in this policy affects any mandatory consumer rights you may have under applicable law.

6. Intellectual Property and Copyright

All digital products, crochet patterns, photographs, written instructions, graphics, and other content provided by Sibooky are protected by applicable intellectual property and copyright laws.

When purchasing a product, you receive a personal, non-exclusive, non-transferable license to use the purchased pattern for personal crafting purposes.

You may:

  • Download and print the pattern for personal use.

  • Create handmade crochet items using the purchased instructions.

  • Make finished crochet items for personal use or sale, unless the individual product listing states otherwise.

You may not:

  • Copy, reproduce, redistribute, or resell our PDF patterns.

  • Share, upload, or distribute download links.

  • Publish our patterns or instructions on other websites or platforms.

  • Claim our original patterns, photographs, or instructions as your own.

  • Use our digital files for commercial redistribution or resale.

Purchasing a pattern does not transfer ownership or copyright of the original design or digital materials.

7. Product Descriptions and Accuracy

We make reasonable efforts to ensure that all product descriptions, photographs, and instructions are accurate.

Please carefully review each product listing before purchasing, including:

  • Skill level requirements.

  • Materials and tools needed.

  • Finished project dimensions, where provided.

  • Included photographs and video resources.

  • Language and crochet terminology.

Results may vary depending on individual crochet skills, yarn selection, hook size, and personal tension.

8. Customer Responsibilities

You are responsible for:

  • Having a suitable device and software to open PDF files.

  • Providing a valid email address.

  • Keeping your purchased download files secure.

  • Following the instructions and material recommendations provided with each pattern.

Sibooky is not responsible for issues caused by incompatible devices, unsupported software, or incorrect customer information.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Sibooky shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our digital products.

Our products are provided for educational and creative purposes. We do not guarantee identical results for every customer.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services, including payment providers, video platforms, and external resources.

These third-party services operate independently, and Sibooky is not responsible for their content, availability, or policies.

Your use of third-party services is subject to their own terms and conditions.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We collect and use customer information as necessary to process orders, deliver digital products, provide customer support, and operate our store.

Please review our Privacy Policy for more information about how your information is handled.

12. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Any updates will be posted on this page, and the revised date will be updated accordingly.

Your continued use of our website following any changes constitutes acceptance of the updated Terms of Service, to the extent permitted by applicable law.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws, without limiting any mandatory consumer protection rights that may apply in your country or region.

14. Contact Information

If you have any questions about these Terms of Service, your order, or our digital products, please contact us.

Store Name: Sibooky

Website: https://sibooky.myshopify.com

Email: 

Terms of Service

Last Updated: October 5, 2026

Welcome to Sibooky! These Terms of Service govern your use of our website and the purchase of our digital products. By accessing our website or purchasing from us, you agree to the terms outlined below. Please read them carefully before placing an order.

1. General Information

Sibooky is an online store specializing in digital crochet patterns, PDF guides, and related instructional materials designed to help customers enjoy and improve their crochet skills.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Sibooky. The terms "you" and "your" refer to customers and visitors to our website.

2. Digital Products

All products sold through Sibooky are digital products delivered electronically.

Our products may include:

  • Downloadable crochet pattern PDF guides.

  • Step-by-step crochet instructions.

  • Process photographs and visual guides.

  • Links to instructional videos, where included in the product description.

Important: You are purchasing a digital pattern or instructional guide, not a finished crochet item or physical product.

No physical products will be shipped to your address.

3. Orders and Payments

By placing an order through our website, you confirm that:

  • The information you provide is accurate and complete.

  • You are authorized to use the payment method provided.

  • You understand that the product is digital and delivered electronically.

All prices are displayed in the currency indicated at checkout. We reserve the right to change product prices or discontinue products at any time without prior notice.

Orders are subject to successful payment confirmation.

4. Digital Delivery

After your payment has been successfully processed, you will receive access to your purchased digital product.

Depending on the product and checkout process, delivery may be provided through:

  • An instant download link on the confirmation page.

  • An email containing your download link.

  • Another electronic delivery method provided by our store.

Please ensure that your email address is correct when placing an order.

If you do not receive your download link, please check your spam or junk folder before contacting us.

5. Refund and Cancellation Policy

Due to the digital nature of our products, all sales are generally final once the digital product has been delivered or made available for download.

We do not normally accept returns, exchanges, or cancellations for digital downloads.

However, we understand that technical issues can happen. If:

  • You experience problems downloading your purchased product.

  • You receive an incorrect or corrupted file.

  • The file is significantly different from the product description.

Please contact us so we can investigate the issue and provide an appropriate solution.

Nothing in this policy affects any mandatory consumer rights you may have under applicable law.

6. Intellectual Property and Copyright

All digital products, crochet patterns, photographs, written instructions, graphics, and other content provided by Sibooky are protected by applicable intellectual property and copyright laws.

When purchasing a product, you receive a personal, non-exclusive, non-transferable license to use the purchased pattern for personal crafting purposes.

You may:

  • Download and print the pattern for personal use.

  • Create handmade crochet items using the purchased instructions.

  • Make finished crochet items for personal use or sale, unless the individual product listing states otherwise.

You may not:

  • Copy, reproduce, redistribute, or resell our PDF patterns.

  • Share, upload, or distribute download links.

  • Publish our patterns or instructions on other websites or platforms.

  • Claim our original patterns, photographs, or instructions as your own.

  • Use our digital files for commercial redistribution or resale.

Purchasing a pattern does not transfer ownership or copyright of the original design or digital materials.

7. Product Descriptions and Accuracy

We make reasonable efforts to ensure that all product descriptions, photographs, and instructions are accurate.

Please carefully review each product listing before purchasing, including:

  • Skill level requirements.

  • Materials and tools needed.

  • Finished project dimensions, where provided.

  • Included photographs and video resources.

  • Language and crochet terminology.

Results may vary depending on individual crochet skills, yarn selection, hook size, and personal tension.

8. Customer Responsibilities

You are responsible for:

  • Having a suitable device and software to open PDF files.

  • Providing a valid email address.

  • Keeping your purchased download files secure.

  • Following the instructions and material recommendations provided with each pattern.

Sibooky is not responsible for issues caused by incompatible devices, unsupported software, or incorrect customer information.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Sibooky shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our digital products.

Our products are provided for educational and creative purposes. We do not guarantee identical results for every customer.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services, including payment providers, video platforms, and external resources.

These third-party services operate independently, and Sibooky is not responsible for their content, availability, or policies.

Your use of third-party services is subject to their own terms and conditions.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We collect and use customer information as necessary to process orders, deliver digital products, provide customer support, and operate our store.

Please review our Privacy Policy for more information about how your information is handled.

12. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Any updates will be posted on this page, and the revised date will be updated accordingly.

Your continued use of our website following any changes constitutes acceptance of the updated Terms of Service, to the extent permitted by applicable law.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws, without limiting any mandatory consumer protection rights that may apply in your country or region.

14. Contact Information

If you have any questions about these Terms of Service, your order, or our digital products, please contact us.

Store Name: Sibooky

Website: https://sibooky.myshopify.com

Email: Siham.BenABD@outlook.com

We appreciate your support and thank you for choosing Sibooky!